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      Speakers & Guests
      of Honor

Jamie Murphy

Name: Jamie Murphy

Organization: The University of Western Australia Business School

Topic: Conclusion
       E-Mail customer Service
       Online Advertising

Interspersed with working as the European Marketing Manager for US sports companies and owning restaurants, Jamie Murphy earned an MBA, Masters in Communication and PhD. His university experience includes full-time positions in the US and Australia, and visiting positions in Australia, Austria, Canada, France and Switzerland. Dr Murphy's speaking engagements include conferences and invited presentations in Asia, South America, the Middle East, Europe and US. His latest initiative is co-founder and academic lead for Google’s biggest business student initiative involving almost 10,000 students, the Google Online Marketing Challenge.
His PhD focused on effective Internet use by individuals and organisations. After earning his PhD, he has worked, researched, taught and published dozens of stories in the New York Times and Wall Street Journal, as well as almost 150 scholarly publications. A recent study named him the second most prolific researcher in tourism and technology.

INDUSTRY EXPERIENCE

Owner/manager of two restaurants. European Marketing Manager for PowerBar and Greg LeMond Bicycles. Consulting in Argentina, Australia, Europe, Mozambique and USA.

ACADEMIC BACKGROUND

  PhD, MS, Florida State University, Tallahassee, Florida
  MBA, Michigan State University, East Lansing, Michigan

ACADEMIC EXPERIENCE

  Professor, Electronic Marketing, January 2000 – present, The University of Western Australia Business School
  Adjunct Professor of Electronic Marketing, May 2005, ESSEC MBA, Paris, France
  Adjunct Professor of Electronic Marketing, December 1999 to 2003, École Hôtelière de Lausanne, Switzerland

ACADEMIC PUBLICATIONS

Ten books and almost 200 peer-reviewed articles, book chapters and conference papers

TRADE PUBLICATIONS

Over 60 stories, mostly with The New York Times and The Wall Street Journal

INVITED PRESENTATIONS

Almost 40 presentations, in all continents except Africa and Antarctic

PROFESSIONAL AFFILIATIONS

  • Australia New Zealand Marketing Academy
  • American Marketing Association
  • Academy of Marketing Science
  • Research Director, International Federation for IT and Travel & Tourism
  • Hospitality Information Technology Association

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