Training & Development Services
The tourism industry thrives on exceptional service, innovation, and adaptability. Developing the skills and capacities of employees in this sector is crucial for maintaining high standards and ensuring sustainable growth.
IOETI empowers the tourism and hospitality sector by delivering innovative and specialized training and development services. Through strategic skill-building and industry-relevant programs, IOETI helps in building a competitive, well-trained workforce that meets the evolving demands of global tourism. Our vision is to lead the transformation of human capital in tourism through high-impact learning that promotes sustainable growth and operational excellence.
IOETI Training and Development Services
- Assessment services according to international tools
- Designing and developing specialized curricula
- Delivering executive and technical training programs
- Conducting Training Needs Assessment (TNA)
- Train-the-Trainer (ToT) programs
- Career development and upskilling support
Training programs
Tour Guiding & Destination Management
e.g., cultural interpretation,
story telling, itinerary design
Hospitality Services & Customer Experience
e.g., guest handling, complaint resolution
Hotel & Operations Management
e.g., housekeeping, front office,food beverage
Digital Marketing for Tourism
e.g., SEO, content creation, branding
Specialized Programs & workshops
Sustainability, Project Management, AI in Tourism
Technical Skills for Tourism
e.g., reservation systems, HR, POS, financial literacy
Languages for Tourism & Aviation
e.g., English, French, aviation terminology
Leadership &Soft Skills
e.g., leadership, teamwork, public speaking
Register now
Register now to provide your team with a unique learning experience in the tourism sector!